Our ER Team
Every day, 24 hours a day, Midwest Regional Medical Center’s emergency room doctors, nurses and other health care staff are available to provide you and your loved ones with expert care.
Resources and Support
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Anytime you are not comfortable with a medical situation, call 911 (or your local emergency number), go to your nearest emergency room, or call your family physician.
In an emergency, it is easy to "forget" even the most well-known information. That is why it is crucial for you to complete the information in this form for each member of your household.
Having a very sick or severely injured child is a parent’s worst nightmare. If it happened to your child, would you know the best way to go about getting treatment? Knowing when to call an ambulance is important.
If you're sick or hurt and want help quickly, it may seem like a good idea to go to the emergency room (ER) for care. You may think of the ER as a source of the most immediate medical attention, but if your situation is not a real emergency, this isn't true.
If you suffer a serious eye injury, what you don't do immediately afterward may help more than what you do.
Expert emergency care, 24/7
Every day, 24 hours a day, Midwest Regional Medical Center’s emergency room doctors, nurses and other health care staff are available to provide you and your loved ones with expert care. Our emergency department has 32 private treatment rooms and was designed with optimum patient comfort and privacy in mind. There are two distinct areas of treatment within the department - one for minor emergencies and the other for major health care emergencies.
A better experience for patients
Our emergency room associates are committed to providing a smooth ER visit for you and your family.
Some of the area's most experienced physicians and nurses provide emergency care to our community 24 hours a day, seven days a week at Midwest Regional's emergency department. All of our physicians and nurses have been specially trained to provide skilled, professional care in an emergency setting. In addition, our nurses are certified in Advanced Cardiac Life Support, Pediatric Advanced Life Support, and Trauma Nurse Care Curriculum.
Specially equipped rooms are available in the emergency department for patients requiring cardiac, trauma, gynecologic, pediatric, orthopedic and psychiatric care or isolation. Midwest Regional Medical Center’s Emergency Department also features a radiology room dedicated to specific injuries that need immediate diagnosis.
Midwest Regional also has a dedicated room for sexual assault exams. Midwest Regional is one of three hospitals in the metro that participates in the S.A.N.E. program, which provides a specially trained registered nurse to conduct the exams.
All patients who enter the emergency department (expect those arriving by ambulance) will be triaged by a registered nurse who will conduct a focused assessment based on presenting symptoms and complaints. This information will be used to direct patients to the appropriate area for care. In some instances, patients will proceed to the diagnosis area during the triage process. The diagnosis area expedites certain tests such as labs, x-rays and EKGs in order to have data available to the physician during the medical screening.
30 Minute ER Pledge
What exactly is the 30-Minutes-or-Less ER Service Pledge?
When patients enter the Emergency Department at Midwest Regional Medical Center the time of their arrival will be noted. Our pledge is that a clinical professional (Physician, Physician Assistant or Advanced Practice Nurse) will work diligently to have our patients initially seen within 30 minutes of their noted arrival.
Does this mean patients will be on their way home in 30 minutes or less?
No. We will work hard to have a clinical professional initially see our patients and begin their evaluation and treatment within 30 minutes of their noted arrival. Depending on the nature of their illness or injury, and the unpredictable volume of patients requiring emergency care at any given time, the wait time and duration of each visit will vary.
How is the timeframe of patients’ visits documented for this pledge?
When a patient arrives and checks in, the time of arrival will be noted. When the clinical professional initially sees the patient, the time will be documented by the Emergency Department staff.
Is a 30-Minutes-or-Less ER Service Pledge really necessary for an emergency room?
In many emergency rooms across the country, wait times have been increasing. We want to assure our patients that we are dedicated to not only offering quality care but also to working diligently to provide that care as efficiently as possible.
When do the 30 minutes officially start?
The 30 minutes start when the patient checks in with our staff at the Emergency Room desk.
Does the 30-Minutes-or-Less ER Service Pledge affect how patients are prioritized?
While the goal is to initially see every patient within 30 minutes of their noted arrival, the most severe cases will always receive immediate attention.
How can the Emergency Department maintain quality care if speed is the priority?
It is not our objective now, nor will it ever be, to "rush" patients through the Emergency Department. Our process improvements have been focused on getting patients into a room as quickly as possible and enabling the clinical professional to initially see a patient and begin their diagnosis and treatment in a timely manner.
Is the 30-Minutes-or-Less ER Service Pledge in effect at all times and does it apply to all ages - infants to senior citizens?
Do I have to wait up to 30 minutes for someone to say, "May I help you?"
Absolutely not. Emergency Department staff will greet you as soon as you come in, and a nurse will assess your condition through a triage process. We know your time is valuable and we pledge to work diligently to have a clinical professional initially see you within 30 minutes of your noted arrival.
Does this cost more?
If you are experiencing a medical emergency, call 9-1-1.
The Emergency Department (ED) average wait time is provided as an informational service to the public. It is approximate, and based on a rolling two hour average that is updated four times an hour and does not represent the actual current activity in the ER waiting room.
The ED wait time represents the time it takes from arrival until a patient is initially seen by a Clinical Professional (Physician, Physician Assistant or Advanced Practice Nurse). Patients are triaged upon their arrival in the ED. They are then seen by a Clinical Professional in an order based on their complaint, condition, and the reason for their visit.
While many patients are initially seen by a clinical professional within 30 minutes of their arrival, during some peak times when the number of patients and/or trauma situations exceeds the number of providers or beds, some patients are not initially seen within 30 minutes of their noted arrival.
Should you have any additional questions about the 30-Minutes-or-Less ER Service Pledge, please ask any of our Emergency Department staff.
Midwest Regional Emergency Medical Service (EMS) is the oldest and largest hospital-based ambulance service in Oklahoma, and provides emergency response to Midwest City, Del City, Choctaw, Nicoma Park, Luther, Spencer, Hickory Hills, Harrah, Jones, Newalla, Moore, Forest Park, and southwest Lincoln County. The service area is approximately 240 square miles.
Midwest EMS employs over 100 medics and operates 14 advanced life support vehicles. It has many services including:
- 911 Emergency transport
- Non-emergency transport services
- CareVan wheelchair transport
- EMS standby for community events
- Fleet maintenance for emergency response agencies
All ambulances are licensed at the paramedic level, the highest level of pre-hospital emergency medical training available in the state of Oklahoma. EMS personnel employed by Midwest Regional are State and Nationally licensed. All paramedics are required to maintain Advanced Cardiac Life Support certification and undergo field performance evaluations conducted by the EMS medical director twice a year.
All EMS units respond with advanced cardiac life support capabilities with equipment on each vehicle that allows paramedics to identify and manage a wide variety of medical and traumatic emergencies. In addition to all required ALS equipment, each unit is equipped with an IV infusion pump, pulse oximeter, doppler stethoscope, blood glucometer, transport ventilator, CPAP respiratory devices, and 12 Lead ECG monitor/defibrillator. Midwest Regional paramedics were among the first in the state to use the LifePak 12 to transfer diagnostic quality 12-lead EKGs from the emergency scene to the awaiting emergency physician.
Midwest Regional EMS works in coordination with the Midwest City Emergency Operations Center (EOC) to assure rapid and accurate dispatch of EMS units. As a result of that communication, the average response time is within the standards recommended by the American Heart Association and the American College of Surgeons. Here a few situations requiring an ambulance:
- Motor vehicle accidents with injury
- No respiration/pulse
- Heat attack/chest pain or shortness of breath
- Traumatic injury involving burns, heavy bleeding, or broken bones
- Penetrating injuries such as gunshot or knife wounds
To alert an ambulance call 911 for emergency service. For non-emergency transfers call (405) 610-8066 or (405) 733-1414. Residents of southwest Lincoln County call (405) 733-1414 for emergency service.